Personal Settings
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Last updated
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On this page you can change some personal settings regarding display language, two-factor authentication or your password.
Using the yellow 'Edit' button next to your username, you can start editing your own profile.
You can start setting the language of he programme interface here. For example, if you choose French, the BestInvoicing interface will be displayed entirely in French.
Most online accounts (like the default login method for BestInvoicing) use only a username and password. This is called single factor authentication (or 1FA). So with two-factor authentication (2FA), you need an additional factor on top of the username and password to access your account.
You can also activate this extra authentication in BestInvoicing. Click the green 'Enable' button on the right side of the screen.
For security reasons, you must now enter your mobile phone number before you will be able to use this feature.
Enter your mobile phone number and request to send you a security code.
Enter the code in the designated field and click 'Confirm my Mobile Phone Number'. As soon as the code is confirmed, you can activate two factor authentication. Scan the QR code with your selected authentication app on your smartphone and enter the security code that's generated by the app.
If the code is correct, you will see that two factor authentication was successful. Do you want to go back to simple verification with just a username and password? Click the red button 'Deactivate'.
In order to change your personal password, click the yellow button 'Change' next to 'Password strength'.
Enter your new password, then confirm it once more. After 'Saving' you'll be able to login with your new password.
At the top right next to your email address, there is a notification bell in BestInvoicing. A red sphere appears here in case of notifications. A list of notifications appears when clicked:
A notification is added when:
an automated (payment) reminder has been created
an invoice is created from a subscription (recurring invoices)
a payment had been received (fully, partial or double payment)
a document could not be sent via PEPPOL (error message)
a proposal has been signed online for approval
you've received an e-mail in your PEPPOL or BestInvoicing inbox (incoming e-mails)
an e-mail failed to send (error message)
It is NOT possible for users to edit their own email address, to prevent abuse. If you want to use a different email address to log in, you need to create a new user within your organisation (with the new email address). , or contact .
An authentication app scans the QR code and generated a digit code. This code should be entered in the software to confirm you're the user trying to gain access. Well known authentication apps are or .
