BestInvoicing.com
  • Welcome
  • Tutorial 1: The Basics
    • 1. Create an Account
    • 2. Create a Customer
    • 3. Create a Product
    • 4. Create an Invoice
    • 5. Configure the Layout
    • 6. Payment Follow-up
    • 7. Let's Roll
  • Tutorial 2: Automate to Save Time
  • Tutorial 3: Process your Purchases
  • BASIC MODULES
    • Customers
    • Products
      • How Can I Update My Product List (e.g. Price Changes)?
    • Proposals
    • Invoices
    • Credit Notes
    • Payments
      • Incoming Payments
      • Outgoing Payments (Purchases)
  • APPS - INTEGRATIONS
    • ! Activating Apps and Integrations
      • Are All Available Apps and Integrations Available for Free?
    • Additional Text Fields
      • How Can I Insert Intertitle(s) Into Documents?
    • Cash Register Tickets
    • Complex Products
    • Delivery Address
    • Delivery Date
    • Delivery Notes
    • Discounts
    • Empty Goods
    • Foreign-Language Customers
    • General Ledger Accounts
    • MailChimp
    • Other Currencies
    • Order Confirmations
    • Order Reference
    • Payment Requests
    • Preset Emails
    • Price Segmentation
    • Product Photo
    • Purchase Orders
    • Purchases
    • Self-Billing Invoices
    • Site Address
    • Stock Management
    • Subscriptions (Recurring Invoices)
    • Tasks
    • Units of Measure
  • SETTINGS
    • Dashboard
    • Personal Settings
      • How Can I Change My Login Email Address?
    • My Subscription
      • Recommend BestInvoicing!
    • Company Information
    • Default Values
    • Email Settings
      • Sending Options
        • Send via Own Domain Name
        • Send via Global Address
        • Send via Open Server
        • Send via Microsoft
        • Send via Google
        • Send via SMTP
      • Email Texts
      • Default CC and BCC Addresses
      • Email Templates
    • Attachments
      • How Can I Add My General Terms and Conditions?
    • Journals
    • Automatic (Payment) Reminders
    • Users
    • Custom Fields for Contacts
    • Legal Notices
    • GDPR
    • Importing Data
    • Theme
    • Numbering
      • My Last Invoice Had No. 115, How Can I Start in Bestinvoicing with Invoice No. 116?
  • CONNECTIONS
    • Connect Your Bank Account
      • Ponto
    • Connections for Accountancy
    • Connections for Online Payment
      • Mollie
    • Backup & Synchronisation
      • Google Drive
      • DropBox
      • SFTP (own server)
      • BestInvoicing Drive
      • OneDrive
    • Connections for Webshops
      • Shopify
      • WooCommerce
  • MORE FEATURES
    • Exporting Data
    • Processing Lists
    • Send Documents by Email
    • Send Documents by Mail
    • Send Documents via PEPPOL
    • Sign Documents Online
    • Tags
    • VAT Number Validation
  • TEMPLATES
    • Using BestInvoicing Templates
      • How Can I Change the Default Order of My Templates?
    • Match Templates to Your Corporate Identity
      • Document Templates
      • Emailtemplates
    • Modifications via internal code
  • FREQUENTLY ASKED QUESTIONS (F.A.Q.)
    • Overview F.A.Q.
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  • Edit Email Settings
  • Select the Right Delivery Method
  • Select an Alternative Sending Address

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  1. SETTINGS
  2. Email Settings
  3. Sending Options

Send via Own Domain Name

PreviousSending OptionsNextSend via Global Address

Last updated 3 years ago

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If you want to send emails from BestInvoicing using your own domain name, for example @yourcompany.com, you need to add some technical information to your domain name settings in order to allow BestInvoicing to send emails via this domain.

Don't own the domain name you're using? In that case, use the .

Your emails can be sent as follows:

Field
What the email recipient sees

Sender name

Your company name, as registered in your Company Information

Sender email address

Your email address, as registered in your Company Information (e.g. anna@starcomm.com) or another address within the same domain name (e.g. accounting@starcomm.com)

Reply address

Your email address, as registered in your Company Information (e.g. anna@starcomm.com) or another address within the same domain name (e.g. accounting@starcomm.com)

Edit Email Settings

  1. Navigate to the top right corner of the screen (email address) and click to open the menu

  2. Select 'Company Settings'

  3. Select 'Email Settings', then click the yellow button 'Edit'

Select the Right Delivery Method

BestInvoicing provides a number of different delivery methods. If you want to use your own domain name, select option 2: 'Send via own email address 'Configuration required'.

This may look as follows:

If you stay within the same domain name with the email addresses that you fill above, you may go straight to 'Email Verification Settings'. If for example you've chosen an email address as reply address that is under a different domain name, click the green button 'Retrieve Configuration Settings'.

In order to make sure your emails are not marked as SPAM, you need to change a couple of settings on the management level of your domain name. This information may also be passed on to the manager of your domain name who may change these settings for you. They appear at the bottom of the page:

After changing these records, return to BestInvoicing and click 'Save' to apply the chosen email sending method.

Use the button 'Download settings as PDF' to generate a PDF containing the technical information, to be passed on to your domain name manager.

Select an Alternative Sending Address

SMTP method